Ticketing service

To meet the expectations of natural gas importers to Poland, PGNiG has introduced a ticketing service. As part of the service PGNiG maintains mandatory natural gas stocks on behalf of its Customers, in accordance with Polish and EU regulations.

Ticketing Service Framework Agreement

What is ticketing service

Under the Act on Stocks, energy companies engaged in foreign trade in natural gas as well as importers of natural gas to Poland are required to maintain mandatory stocks of the fuel. In Poland, underground gas storage facilities are managed by Gas Storage Poland.

The ticketing service offered by PGNiG is an alternative to purchasing gas storage services from Gas Storage Poland or to hold gas stocks abroad to satisfy the statutory gas stockholding obligations (under the Act, mandatory stocks may be held in any Member State of the European Union or a member state of the European Free Trade Agreement (EFTA) − signatory of the Agreement on the European Economic Area). Choosing PGNiG as the ticketing service provider, Customers will contract it to hold mandatory gas stocks on their behalf.


Please be reminded that pursuant to the Act on Stocks, amended by the Act Amending the Energy Law and Certain Other Acts of November 30th 2016, a special one-off abridged procedure has been adopted for determining the level of mandatory stocks of natural gas for the gas year 2017/2018.

Energy companies which start maintaining mandatory stocks in this gas year are required to fulfil the obligation as of October 1st 2017. In order to have the volume of mandatory stocks determined, the companies need to submit a report on their natural gas imports for the second quarter of 2017. The report may be submitted no earlier than on July 1st 2017.

Given the duration of administrative proceedings pending before the President of the Energy Regulatory Office (URE), we recommend that entities interested in the provision of the ticketing service by PGNiG report the data on their natural gas imports for the second quarter of 2017 to the President of URE without undue delay and that, at the same time, they apply to the President of URE for a decision on the volume of the mandatory stocks. Upon prompt receipt of the decision, further steps may be taken to conclude the ticketing service agreement.